
Ram Claudio
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Total activity22
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Last activity
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Recent activity by Ram Claudio-
Official comment Hello Prerana, This should be possible using Ticket updates dataset and not through Talk dataset. Basically, use the (Tickets created) metric and then add rows for: -Ticket channel: Talk -Updater r...
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Hi Hugo, that is a good question. I have verified that this is not possible at the moment and no workarounds can be used as an alternative.
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Official comment Hello Tobias, I have not tried this, but you can test this formula: IF [Leg - Hour]=12 AND [Leg - Minute]>29THEN "12:30-1 PM"ELSE "Not"ENDIF You can apply this as filter at the query lev...
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Hello there Raffaelo, to allow the widget to start with the ticket form or a selection of the ticket form as soon as it has been activated. Your widget settings should only have Contact form enabl...
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Hello there John, upon checking the code it seems the closing tag for the and has some spaces that can be removed. Can you try removing the spaces? Cheers!