Remi
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Last activity
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Activity overview
Latest activity by Remi-
Remi created an article,
What are the different types of JWT proposed by Zendesk?
Question I'm having trouble understanding all the JWT options proposed by Zendesk. What is each option used for? Answer Zendesk offers three different types of JWT, that each have a distinct purpos...
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Remi commented,
@Good day BAKO,Thank you for your post, hope all is well on your end today!To answer your questions : 1 - I'm no Explore expert, but I don't believe you will be able to build a report based on whet...
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Remi commented,
Good day Iuliia Saunova, Thank you for your post, hope you are fine! Unfortunately, there is no inbuilt method to change this string and this isn't supported, You would need to do DOM manipulation ...
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Remi commented,
Hello Otto Lindqvist,Thank you for your post here, I hope you are doing well today!In order to achieve what you want to do and pass attachments toward an endpoint via JSON, I wouldn't suggest using...
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Remi commented,
Good day Asafe Souza Ramos,Thank you for your post, I hope you are doing well!To answer this, the best current option is still to use the HelpCenter native method and its related nodes / attributes...
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Remi commented,
Good day Jimmy van der Have, Thank you for your post, hope you are doing well! Unfortunately, as written here : System ticket fieldsThe external_id isn't a system ticket field. Only the fields list...
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Remi commented,
Good day Rémi, I hope you are doing well today! I ran a test as we speak and can confirm that I'm now able to render the Sell "top_bar" app from ZCLI with the following manifest declaration : "loc...
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Remi commented,
Good day François Bellavance, Thank you for your post, hope you are doing well today!I can confirm the following code works in my HC : $("#request_custom_fields_1500001044062").change(function() {...
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Remi commented,
Good day Alex McFarlane, Thank you for your post, hope you are doing well. I can confirm "Agents" role can edit Ticket Titles/Subjects in Agent Workspace, there is no limitation on this, if you can...
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Remi commented,
Good day webmaster groupgia,Thank you for your post, hope you are doing well!Indeed, as outlined, if your authentication is successful, you should be able to view the past interaction's history for...