Remi Saumet
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Total activity63
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Last activity
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Member since
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Followed by2 users
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Comments
Recent activity by Remi Saumet-
Hi Sharon, Thank you for your message here. I've been investigating this for you, unfortunately, I'm afraid there isn't a feature out of the box in Zendesk that will allow you to restrict IP's on a...
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Hi Ian Morgan, Thank you for posting here, hope you are doing well today ! Unfortunately, as per Trigger conditions and actions reference, there is no option to notify / use the Child Ticket in tri...
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Bonjour Admin, Merci de votre commentaire, j'espère que vous allez bien aujourd'hui ! Il est tout à fait possible de changer le "Contact Us" en fonction de la langue de l'utilisateur, pour cela il ...
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Hi Julien SERVILLAT, Thank you for your post here, hope you are doing well today! I encourage you to have a look at this documentation that should answer your question : Setting and detecting a use...
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Hi sbenaouda, Thank you for your post here, hope you are doing well today! I've been researching about this option, unfortunately, this feature is currently not available. However, I encourage you ...
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Anaïs, Exactly, if the CC is already added to the ticket, any update from his side will not suspend the ticket, that's correct! And yes, "a CC will not create a new profile in case of restricted ac...
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Hi Anaïs, Thank you for getting back to me. Hope you are doing well! 1. If you want to know about an email address added as a CC in a Ticket, no answer will be better than the one from our document...
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Hi Anaïs, Thank you for your post, hope you are doing well today! I understand you want to know about the expected behaviour when a user is added as a CC on a Ticket, correct? About your first que...
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Hi EWOUT LIEBEEK, Thank you for your post, hope you are doing well today! From what I understand, you would like to be able to use images, tables, etc... within the Side Conversation to be able to ...
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Bonjour Bruno Marcandella, Merci de votre message, j'espère que vous allez bien aujourd'hui! Pour répondre a votre question "les ajouter à l’intégration Slack pour Zendesk." signifie de créer des c...