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Rob Slattery

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Activity overview

Latest activity by Rob Slattery
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    Rob Slattery created an article,

    Zendesk Service Data Deletion Policy

    We have updated this Deletion Policy. If you are a new Subscriber, then this Deletion Policy will be effective as of June 1, 2021. If you are an existing Subscriber, we are providing you with prior...

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    Rob Slattery created an article,

    Regional Data Hosting Policy

    Zendesk’s Regional Data Hosting Policy (“Data Hosting Policy”) explains where Zendesk Service Data can be Hosted if a Subscriber purchases the Data Center Location Add-On. This includes standalone ...

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    Rob Slattery created an article,

    Data Recovery Policy

     This article covers: Data request policy Policy exceptions Why did Zendesk implement this policy? Data request policy We frequently receive requests to manually change, delete, purge, recover, ...

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    Rob Slattery created an article,

    Privacy and Data Protection: How Zendesk Protects Personal Data

    The EU-U.S. and Swiss-U.S. Privacy Shield frameworks are the new European Commission-approved mechanisms that enable the transfer of personal data from Europe to the U.S. and Switzerland to the U.S...

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    Rob Slattery created an article,

    About Data Center Location

    This article describes Data Center Location, which allows you to select the region in which some of your service data is located. This article includes the following sections: Understanding Data...

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    Rob Slattery created an article,

    Location of Service Data in Sunshine

    Question Where is Service Data in Sunshine hosted? Answer Sunshine is not currently covered by the Data Center Location Add-On and thus there is no contractual commitment to Host (as defined in the...

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    Rob Slattery created an article,

    Zendesk In-Product Cookie Policy

    This In-Product Cookie Policy (“Policy”) provides information about how and when Zendesk uses Cookies within the Zendesk Services.  For the purposes of this Policy, the term, “Services,” shall have...

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    Rob Slattery created an article,

    Supplemental terms: Zendesk's service-specific terms

    We have updated these Supplemental Terms. If you are a new Subscriber, then these Supplemental Terms will be effective as of September 29, 2021. If you are an existing Subscriber, we are providing ...

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    Rob Slattery created an article,

    Location of Service Data in Zendesk Chat

    Question Where is Service Data in Zendesk Chat hosted? Answer Zendesk Chat is not currently covered by the Data Center Location Add-On and thus there is no contractual commitment to Host (as define...

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    Rob Slattery created an article,

    Zendesk User Content and Conduct Policy

    Important: If you believe one of our customers have violated this policy, please use this form. Please provide as detailed information as possible to assist with our investigation. We have update...