Rob Stack
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Total activity902
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Last activity
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Member since
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Followed by5 users
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Activity overview
Latest activity by Rob Stack-
Rob Stack commented,
Olá, Richard, desculpe, estou usando o Google Tradutor para ler sua postagem. Peço desculpas por qualquer gramática incorreta. Embora esta receita (https://support.zendesk.com/hc/en-us/articles/440...
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Rob Stack commented,
Hi sphen, I'm opening a ticket to have the current Explore writer take a look at this. You should hear back soon. Thanks!
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Rob Stack commented,
Hi Dominic Jodoin, what you are looking for isn't currently possible, but it would indeed make a great feature. Can I suggest you add this to our feature requests section at https://support.zendesk...
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Rob Stack created an article,
Discrepancies between Explore and Insights
When you move from Insights to Explore, you might notice some differences in the results you get from queries. Don’t worry, they are both displaying correct information. The differences are usual...
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Rob Stack created an article,
Metrics and attributes for Zendesk Talk
Use this article to discover the metrics and attributes you can use to build Explore queries based on your usage of Zendesk Talk. These datasets are also used for the Talk pre-built dashboards (...
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Rob Stack created an article,
Metrics and attributes for Zendesk Chat
Use this article to discover the metrics and attributes you can use to build Explore queries based on your usage of Zendesk Chat. Important: Chat agent data, like names or email addresses, is n...
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Rob Stack created an article,
Explore quick start guide
We know you can't wait to get up and running with Explore, so follow along with this article to learn the minimum you'll need to get started with reporting as quickly as possible. Once you've ...
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Rob Stack created an article,
Explore recipes reference
To help you get the most from Explore, we've put together a selection of recipes that help you set up queries and dashboards for many common business scenarios. Feel free to modify these to suit y...
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Rob Stack created an article,
What's new in Zendesk: July 2019 roundup
This article provides a roundup of the new features released in Zendesk over the last few months. To learn more about these features, register for the What's New webinar. This article contains info...
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Rob Stack created an article,
Metrics and attributes for Zendesk Guide
Note: To use these metrics and attributes, you need a Zendesk Guide Professional or Enterprise plan. Use this article to discover the metrics and attributes you can use to build Explore queries...