Rob Stack
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Total activity1056
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Last activity
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Member since
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Followed by42 users
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Activity overview
Latest activity by Rob Stack-
Rob Stack commented,
Hi CX Perfect and hi again Dave :-) I'll get this fixed soon and also generate some new screenshots. Thanks for pointing this out!
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Rob Stack commented,
Viachaslau Skorbezh apologies; the link is fixed now. Thank you for pointing it out!
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Rob Stack commented,
New EAP added for Support and AI: Merging related tickets based on AI suggestions The merging suggestions feature uses AI to show tickets that might be potentially merged to the ticket agent is cur...
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Rob Stack created an article,
Complying with Privacy and Data Protection Law in Tymeshift
This article describes how certain features and functionality in Tymeshift can assist with your obligations under privacy law. To learn more about meeting your obligations in other Zendesk products...
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Rob Stack created an article,
Release notes through 2024-01-19
See our What's New for an overview of what was released in the last month. This week's release notes include: App Marketplace Zendesk Bots Guide & Gather Products with no updates this week App Ma...
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Rob Stack created an article,
Getting started with Zendesk Suite - Part 14: Additional features
What's my plan? Articles in the series Introduction: Getting started with Zendesk Suite Part 1: Accessing Zendesk Suite admin settings Part 2: A...
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Rob Stack created an article,
Adding and updating your bot avatar
When you create a conversation bot, you can optionally add your own avatar image to align with your brand and bot persona. Custom bot avatars will also appear in the proactive messa...
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Rob Stack created an article,
Viewing and editing general bot settings
In this article, you'll learn how to view and edit your bot settings. To view and edit settings, you'll need to be an admin on your account. Related articles: Creating a conversati...
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Rob Stack commented,
Added a late-breaking release note for Zendesk Bots.
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Rob Stack created an article,
Release notes through 2023-11-17
See our What's New for an overview of what was released in the last month. This week's release notes include: App Marketplace Zendesk Chat & Messaging Guide & Gather Support Zendesk Bots Products ...