Rusty Bautista
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Last activity
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Activity overview
Latest activity by Rusty Bautista-
Rusty Bautista commented,
Hi Liva.com, Since you've mentioned that you've already tried changing the address on your profile without avail. I've opened a private ticket for you (11561432) so that we can assist you further i...
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Rusty Bautista commented,
Hi Jason, I've opened a separate ticket for you in regards to your query as this may require some back and forth information to assist you properly. Thanks!
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Rusty Bautista commented,
Hi Jason, If you've set-up your account under Messaging, then kindly follow the steps noted below. Admin Center > Channels > Messaging and social > Messaging > go to Installation tab and you should...
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Rusty Bautista created an article,
Can I route inbound calls to one Zendesk Talk line evenly among multiple groups of agents?
Question I want to route inbound calls to multiple groups of agents in Zendesk Talk. How do I set up the routing for one phone line so that each group of agents receives a similar number of inbound...
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Rusty Bautista created an article,
Can I edit the email template?
Question I want to customize the look of our outgoing email. Can I edit the email template? Answer Yes, you can change the appearance of the outbound emails by editing the HTML and CSS in the HTML ...