Rusty Bautista
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Recent activity by Rusty Bautista-
Can I route inbound calls to one Zendesk Talk line evenly among multiple groups of agents?
Question I want to route inbound calls to multiple groups of agents in Zendesk Talk. How do I set up the routing for one phone line so that each group of agents receives a similar number of inbound...
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Can I edit the email template?
Question I want to customize the look of our outgoing email. Can I edit the email template? Answer Yes, you can change the appearance of the outbound emails by editing the HTML and CSS in the HTML ...