Ryan McGrew
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Recent activity by Ryan McGrew-
Glad I could help Matthias Miltenberger!
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Hey Peter Frutchey, We maintain article history in perpetuity. So there's no time limit on the storage of this information. Thanks!
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Hey Matthias Miltenberger, It looks like your upgraded theme is still dependent on jQuery. You can include the latest version of jQuery in your theme and that should address the issues you're seein...
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Hey All, I've escalated this to a ticket for the team to investigate as this appears like a bug. Thanks!
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Just to confirm that both of you would want search based on ID in search interfaces like the KC App, Help Center as well as in the Manage Articles interface. Is that correct?
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Hey Electric Blue, You may want to check out our information on Proactive Chat that talks about how to trigger chats with particular users. Thanks!
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Hey Angie Schrader, If you have a need to produce offline manuals for customers, you may want to look at tools like Paligo or MadCap Flare which are technical documentation tools that specialize in...
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Hey All, To answer the question this is on our roadmap. Thanks! Update: New release target is Q4 2022.
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@... That's correct, we expect the copy & paste experience to be improved beyond what we can provide today with the Google Docs Importer with respect to text and image formatting. Additionally, the...
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Hey All, As promised, I wanted to give you all an update and a little more insight into our roadmap so you know where we’re headed with Guide and how we want to make it easier to work with articles...