Ryan Winkler
-
Total activity144
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes64
-
Subscriptions61
Activity overview
Latest activity by Ryan Winkler-
Ryan Winkler created an article,
Can I verify my subdomain to be used in Google Search Console?
Question Can I verify my subdomain to be used in Google Search Console? Answer You can verify your subdomain to be used in Google Search Console by linking your account to Google Analytics. This ...
-
Ryan Winkler created an article,
How can I stop my emails from going into my customer's spam folder?
Question How can I stop my Zendesk emails from going into my customer's spam folder? Answer In many cases, your email is directed to your customer's spam folder because the customer's email syste...
-
Ryan Winkler created an article,
How do I use Google Groups as a support address?
Warning: This article is provided for instructional purposes only. Google Workspace, email aliases, and distribution groups are not supported for use. Zendesk does not support or guarantee this ...
-
Ryan Winkler created an article,
Are outgoing emails in Zendesk encrypted to end users?
Question Are outgoing emails in Zendesk encrypted to end users? Answer Zendesk Support and Zendesk Chat have opportunistic support for Transport Layer Security (TLS), a cryptographic protocol for...
-
Ryan Winkler created an article,
How do I know if my DKIM records are configured correctly?
Question How do I know if my DKIM records are configured correctly? Answer Confirm that the Custom domain for DKIM option is enabled. For detailed instructions, see the article: Digitally signing ...
-
Ryan Winkler created an article,
Tips to combat spam and protect your business
Protecting your company from spam and abuse is inevitably a task all companies are confronted with. While there is no silver bullet to stop all spam, there are some commonly used options that can h...
-
Ryan Winkler created an article,
Options to clear cache and cookies
When you have an issue with Zendesk, one of the most common troubleshooting suggestions is to clear your cache and cookies. While this may sound like the web equivalent of “try turning it on and of...
-
Ryan Winkler created an article,
Does Zendesk offer self hosting options?
Question Does Zendesk offer self-hosting options, or support an option to host the software on a different platform? Answer No, to ensure the security and integrity of our platform, Zendesk only p...
-
Ryan Winkler created an article,
Why isn't the blocklist working for the Web Widget (Classic), or web form?
Question Why isn't the blocklist working for tickets created through the Web Widget (Classic) or the webform? Answer The blocklist only blocks tickets created with the email channel, unless a sus...
-
Ryan Winkler created an article,
Can I use an email alias, distribution list, or Google Group as a support address?
Question Is using an email alias, distribution list, shared mailbox or Google group as a support address supported? Answer We do not support the use of aliases, distribution lists, shared mailboxes...