Salvador Vazquez
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Total activity48
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Last activity
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Member since
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Activity overview
Latest activity by Salvador Vazquez-
Salvador Vazquez commented,
We have pushed the rollout of this until after the holiday high season and will get the change in towards the end of Q1 2023 with more details to come as we solidify a date.
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Salvador Vazquez commented,
For those who may not have seen the new announcement, we have introduced more ticket fields that are filterable that finished rolling out today. https://support.zendesk.com/hc/en-us/articles/50814...
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Salvador Vazquez created an article,
Announcing additional filters for in-views filtering
Announced on Rollout starts Rollout ends October 31, 2022 October 31, 2022 November 03, 2022 Starting today, there are new filters available for in-views filtering. This release adds ...
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Salvador Vazquez created an article,
Announcing new in-view filtering capabilities
Announced on Rollout starts Rollout ends August 15, 2022 August 15, 2022 August 22, 2022 Starting today, the new in-view filtering capability will progressively roll-out to customers with...
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Salvador Vazquez commented,
Hello everyone, We understand this is going to be a transition period and has been challenging to plan for this. We want to make this transition be as smooth as we can for you. We have decided to p...
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Salvador Vazquez commented,
Official comment Hi Alex, Thank you for bring this up. This is planned to be released in Q3. There will be some limitations in the first release but the general idea is that instead of sorting by a column and pagin...
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Salvador Vazquez commented,
Thank you for continuing the conversation here. Bob, API changes are also going along with the UI changes. CJ, The first phase of the filtering will be to all in an account or none in the account...
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Salvador Vazquez commented,
Thank you all for taking the time to provide some feedback here. We have created a list of clarifying questions and answers that we hope will alleviate some of these concerns. Please take a look at...
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Salvador Vazquez created an article,
Clarification about announced changes to views sorting capabilities and pagination
This announcement is a follow-up to the recent announcements about views, sorting, and pagination changes. In order to help you better understand what is happening and what to expect, we’ve put tog...
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Salvador Vazquez commented,
Official comment Hi Dominic Steel, Thank you for sharing this great use case. We currently do not have that sort of functionality to look at a single ticket ID and see what View(s) it is a part of. The current impl...