Sean Cusick
-
Total activity117
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes23
-
Subscriptions71
Activity overview
Latest activity by Sean Cusick-
Sean Cusick commented,
Official comment Hello everybody, thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this feedback. ...
-
Sean Cusick commented,
Official comment Hey Amy and all others, thank you so much for taking the time to provide us with your feedback here. I understand the request however at this time we are not able to commit to prioritizing this...
-
Sean Cusick commented,
Official comment Thank-you everybody for taking the time to provide us with your feedback. This has been added to our backlog for possible future inclusion in the product. We have no ETA for when we might be able t...
-
Sean Cusick created an article,
Google and Yahoo's updated sending requirements: What you need to know
Recently, Gmail and Yahoo announced that they are rolling out changes to help reduce the amount of spam their users receive. This change is a positive development and one in which Zendesk is aligne...
-
Sean Cusick commented,
Hi Flic I apologize that you are having this experience. I took a look at your open ticket with Advocacy, investigated further, and left an update in that ticket for that team. In general, we'd rec...
-
Sean Cusick commented,
We are currently in development for an Authenticated SMTP Connector. We do not have an ETA for when that feature will be released. We will update this thread once we have more information.
-
Sean Cusick commented,
We are currently working towards an Authenticated SMTP Connector feature. We hope to release it next year. We do not yet have an ETA for when that feature might be released.
-
Sean Cusick commented,
Hi Phil Jarvis you would want to use the API or perhaps the Channel Framework to create these tickets. Currently those are the only channels that support creating tickets with that level of customi...
-
Sean Cusick commented,
I can confirm that this feature is on our 2023 roadmap. We have no ETA at this time, though we will update this thread once we are ready to roll the feature out.
-
Sean Cusick commented,
Official comment We have investigated this issue, with help from Netsuite, and we have determined that we are unable to loosen our suspension policies around Netsuite’s traffic. They are an auto-generator as well a...