Shiyu Zhu
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Recent activity by Shiyu Zhu-
Hey folks, Shiyu from the Flow Builder Product team. Thanks for all your feedback in regards to supporting links, this is something that the teams are working on right now. We are hoping to make th...
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Hey Gabriele SannicandroThanks, I have captured your feedback for us to fix.
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Hey okean123Thanks for the feedback. The issue has been fixed and it would be great if you can confirm.
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Hi Talal Naboulsi (this most likely isnt Talal so please check the actual thread in Slack to confirm lol) If you visit the bot setting page, there should be an option for you to update the bot name...
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Hey @... We are planning to remove the 'Talk to a human" option from the system flows so in the future, you will have full control over when the "talk to a human" option is presented and the info i...
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Hi Trey, Flow Builder only works on the new Web SDK today and it does require you to enable messaging and making the upgrade to agent workspace.
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That's correct. Answer Bot language is determined by the browser locale. For example, if the end-user browser language is in French, when they open up the web SDK, Answer Bot will be rendered in Fr...
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Auto-translation in Flow Builder translates your flow into 18 supported languages. Depending on the browser locale, Answer Bot is able to talk to your end-users in the matching language and that in...
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Hey Ana, thanks for your feedback. I have captured this for us to consider in our future roadmap planning.
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Hi Rafel, We do have a closed beta that enables Flow Builder for social channels. You can sign up to the EAP to test out Answer Bot on Whatsapp and Facebook messenger