Shiyu Zhu

1. Zendesk updates
2. Release Notes

Zendesk Mobile Zendesk SDK Version 2.2.3 New An improved design of carousels for a more modern structured look. (iOS) An error message for when there is an issue loading or creating a conversation...

• Shiyu Zhu
• Edited April 01, 2022 10:53
• 1 follower
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

App Marketplace updates (Support) indicates the app is available for Zendesk Support. (Chat) indicates the app is available for Zendesk Chat. (Sell) indicates the app is available for Zendesk Sell ...

• Shiyu Zhu
• Edited March 27, 2022 22:51
• 2 followers
• 0 comments
• -1 votes

1. Zendesk updates
2. Release Notes

Admin Center New Audit log now has events related to the following changes in an account: When two users are merged through the UI Adding and removing Billing admins Brand management More securit...

• Shiyu Zhu
• Edited March 21, 2022 08:13
• 2 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

Zendesk Mobile Fixed  Support Mobile App Android Version 2.20.0 Bug fixes and Enhancements Web Widget (Classic & Messaging) Fixed [Classic] Show alert when end users attempt to navigate away fro...

• Shiyu Zhu
• Edited March 21, 2022 08:09
• 1 follower
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

Zendesk Explore Updates: Changed dataset name: Ticket updates is now Updates history To help users understand what's inside each dataset, we changed the name of Ticket updates to Updates history. W...

• Shiyu Zhu
• Edited March 21, 2022 08:07
• 2 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

Zendesk Chat and Messaging New Reminder: Scheduled Maintenance on April 18, 2021 02:00 UTC - 03:00 UTC. Learn more Guide + Gather New: Pre-filling of Ticket Fields using URL parameters in t...

• Shiyu Zhu
• Edited October 24, 2021 02:32
• 5 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

App Marketplace updates New: Custobar (Support) Custobar helps you stand out from your competitors with highly relevant marketing. Custobar collects Zendesk tickets submitted by your customers a...

• Shiyu Zhu
• Created October 21, 2021 11:39
• 3 followers
• 0 comments
• 1 vote

1. Zendesk updates
2. Release Notes

Zendesk Talk Fixes/Updates Fixed the bug to make "call button inside call console" for outbound calling responsive again on Safari browser version 14.0.3. Zendesk Explore New:  We have released...

• Shiyu Zhu
• Created October 16, 2021 04:05
• 4 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

Web Widget & Web SDK (for Messaging) Fixed [Messaging] 'Type a message' text is aligned incorrectly within the Web SDK in Firefox App Marketplace updates (Support) indicates the app is available...

• Shiyu Zhu
• Created October 16, 2021 04:05
• 6 followers
• 0 comments
• 0 votes

1. Zendesk updates
2. Release Notes

Web Widget & Web SDK (for Messaging) New [Messaging] Animate the Web SDK launcher when page is reloaded [Messaging] Add 'customise your flow' tooltip for Flow Builder within Web SDK admin settings...

• Shiyu Zhu
• Created October 16, 2021 03:26
• 3 followers
• 0 comments
• 0 votes