Shiyu Zhu

Zendesk Product Manager
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Recent activity by Shiyu Zhu Recent activity Votes
  • Release Notes Through 2022-03-11

    Zendesk Mobile Zendesk SDK Version 2.2.3 New An improved design of carousels for a more modern structured look. (iOS) An error message for when there is an issue loading or creating a conversation...

  • Release Notes Through 2022-03-25

    App Marketplace updates (Support) indicates the app is available for Zendesk Support. (Chat) indicates the app is available for Zendesk Chat. (Sell) indicates the app is available for Zendesk Sell ...

  • Release Notes Through 2022-03-18

    Admin Center New Audit log now has events related to the following changes in an account: When two users are merged through the UI Adding and removing Billing admins Brand management More securit...

  • Release Notes Through 2022-03-04

    Zendesk Mobile Fixed  Support Mobile App Android Version 2.20.0 Bug fixes and Enhancements Web Widget (Classic & Messaging) Fixed [Classic] Show alert when end users attempt to navigate away fro...

  • Release Notes Through 2022-02-25

    Zendesk Explore Updates: Changed dataset name: Ticket updates is now Updates history To help users understand what's inside each dataset, we changed the name of Ticket updates to Updates history. W...

  • Release Notes Through 2021-04-16

    Zendesk Chat and Messaging New Reminder: Scheduled Maintenance on April 18, 2021 02:00 UTC - 03:00 UTC. Learn more Guide + Gather New: Pre-filling of Ticket Fields using URL parameters in t...

  • Release Notes Through 2020-05-08

    App Marketplace updates New: Custobar (Support) Custobar helps you stand out from your competitors with highly relevant marketing. Custobar collects Zendesk tickets submitted by your customers a...

  • Release Notes Through 2021-04-02

    Zendesk Talk Fixes/Updates Fixed the bug to make "call button inside call console" for outbound calling responsive again on Safari browser version 14.0.3. Zendesk Explore New:  We have released...

  • Release Notes Through 2021-04-23

    Web Widget & Web SDK (for Messaging) Fixed [Messaging] 'Type a message' text is aligned incorrectly within the Web SDK in Firefox App Marketplace updates (Support) indicates the app is available...

  • Release Notes Through 2021-04-09

    Web Widget & Web SDK (for Messaging) New [Messaging] Animate the Web SDK launcher when page is reloaded [Messaging] Add 'customise your flow' tooltip for Flow Builder within Web SDK admin settings...