Stephanie Langlois
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Recent activity by Stephanie Langlois-
Official comment Hi James Clark,For outbound messaging on WhatsApp, you will want to leverage Sunshine Conversations APIs. You can use the notification API to send outbound messages to any of your contacts/customer...
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Hey Duncan Babbage,Our team was informed of your comment and upon investigating we believe you should try updating your team member image from within Zendesk Support. As far as we can tell this has...
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Official comment Meta has just confirmed that they've released a fix for this issue. If you continue to experience this behaviour, please open a ticket so we can investigate.
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Official comment Ronen Miral just wanted to follow up here to say that your first item has been resolved. Any media shared with the business should result in a URL which can be opened.
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Lisa Marie Boddé thank you for this feedback. This is an interesting look at messaging that we have not yet taken on. As you can tell our native integrations typically involve social channels or ou...
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Official comment This is already possible with the use of Sunshine Conversation's Notification API. To learn more about how you can build this experience using our API, please reach out to your Account Executives.A...
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Official comment This is an item that's already on our roadmap. We're still working out when we will be able to release this which is why I can't share a more specific date with you but we will be fixing this. Than...
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残念ながら、これは不可能です。 WhatsApp番号をZendeskのユーザープロファイルにリンクするには、ビジネスにメッセージを送信する顧客が接続を作成する必要があります。アウトバウンドメッセージを送信したい場合は、SunshineConversationsライセンスといくつかの開発作業でこれが可能です。 WhatsAppユーザーにアウトバウンドメッセージを送信するには、最初にユーザーの同...
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Lucía Achigar We actually think that this could be a great use case for flow builder and something we've been exploring. We know that being able to customize your out-of-office message/auto-respond...
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Hello, social messaging PM here! I find this thread to be very interesting. I really appreciate the insights about how your businesses are leveraging Reddit and it's large community. As you're mayb...