Tess French

1. Community
2. Feedback - Admin Center
3. Bug when selecting Manage user in Support link

Hi there Rachel SellerThis issue has been fixed; you'll now see "Manage in Support" no matter how you get to a team member's profile. Thank you so much for your feedback.- Tess 

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• Tess French
• Created October 11, 2022 02:50
• 0 votes

1. Community
2. Feedback - Admin Center
3. New team page functionalities

Hi Scott Anderson Thank you for your feedback. Good news; export is our current priority. You can vote on the exporting function over here, and perhaps let us know if there are any specific ways yo...

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• Tess French
• Created September 04, 2022 23:42
• 0 votes

1. Zendesk updates
2. Announcements
3. Announcing the new Team members page

An update for you K Zee Testing;  While we don't yet display tags, you can use the search box to view team members by tags by typing in something like: tags:wholesale Where "wholesale" is the name ...

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• Tess French
• Edited August 29, 2022 06:42
• 0 votes

1. Community
2. Feedback - Admin Center
3. New team page functionalities

Hey there!We're planning to add tags to the team page alongside a way for you to customise the columns, so you can change the data on this page to fit your needs. The less exciting news is that thi...

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• Tess French
• Edited August 29, 2022 06:35
• 1 vote

1. Zendesk updates
2. Announcements
3. Announcing the new Team members page

Hi there team!Jahn Bronilla - We're working on Export currently with plans to release in 2023. Unfortunately, Tom and I can't be more specific on the dates.  Christopher Wooten To get features to y...

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• Tess French
• Edited August 19, 2022 03:56
• -1 votes

1. Community
2. Feedback - Admin Center
3. New Team Members View Doesn't Show Seats Used

Hey there Brian, The new Team Members page has now been released! It includes a "Seats remaining" panel in the top right that will hopefully make understanding seat use a bit clearer.  Thank you ag...

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• Tess French
• Created August 17, 2022 04:38
• 2 votes

1. Community
2. Feedback - Admin Center
3. Team Members Page - User Count

Hi Meg, The new Team Members page has now been released! It includes a "Seats remaining" panel in the top right that will hopefully make understanding seat use a bit clearer.  Thank you again for y...

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• Tess French
• Created August 17, 2022 04:38
• 0 votes

1. Community
2. Feedback - Admin Center
3. New Team Members Page - Number of Licenses Available

Hey there, The Team Members page has now been released! It includes a seats remaining panel that will hopefully make understanding seat use a bit clearer. We are continuing to explore ways to make ...

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• Tess French
• Created August 17, 2022 04:35
• 1 vote

1. Community
2. Feedback - Admin Center
3. New Admin Centre Team Pages

Hey there, The Team Members page has now been released! It includes a new Add Team Member flow that flags when users exist and give you quick next steps. It also includes a seats remaining count th...

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• Tess French
• Edited August 17, 2022 04:34
• 1 vote

1. Community
2. Feedback - Admin Center
3. NEW TEAM PAGE: Adding new agents

Hey there, The Team Members page has now been released! It includes a new Add Team Member button in the top right of the page and a new flow. This release is the first step in making team managemen...

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• Tess French
• Edited August 17, 2022 04:37
• 0 votes