Tetiana Gron
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Last activity
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Activity overview
Latest activity by Tetiana Gron-
Tetiana Gron commented,
Thank you Amie Brennan for the feedback.
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Tetiana Gron commented,
Hi Janine D, The search returns only 10 results. It is not configurable.
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Tetiana Gron commented,
Hi, Thank you for your feedback. We plan to work on different improvements to the help center and community email notifications next year. We will look at the described use case at the later stage.
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Tetiana Gron commented,
Thank you Josef Prandstetter for sharing your company use case.
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Tetiana Gron commented,
Hi Boryana Beleva, Thanks for the post, we are looking how this can be improved.
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Tetiana Gron commented,
Hi Mary, Unpublished template articles and templates from the draft sections should now be available in Knowledge without any workaround.
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Tetiana Gron commented,
Hi Mary Paez, Unfortunately, there is no way to separate metrics right now. We are looking if we can address that.
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Tetiana Gron commented,
Hi Mary Paez, Could you please check if you can still reproduce it? We have made some updates to the templates permissions in Knowledge.
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Tetiana Gron commented,
Hi Dpto. Informática, We are planning to make attachments available in the articles. But linking attachments to the tickets is not included in our immediate plans.
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Tetiana Gron created an article,
Announcing Contact Details updates in Help center
Announced on Rollout starts Rollout ends Jan 18, 2022 Jan 18, 2022 Jan 21, 2022 We are delighted to announce that we updated the contact details experience to give your custom...