Tetiana Gron
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Total activity180
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Tetiana Gron-
Tetiana Gron commented,
Hi Josh, Please check our recent announcement about content tags for articles and posts.
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Tetiana Gron commented,
Hello, Regarding the limits it is 200 content tags per account. We are working on fixing missing "Related to" text. It will be above content tags on all article and post pages.
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Tetiana Gron commented,
Hi Anastasia Kachanova, Thanks for describing your case! Yes, for now the content tags are shared across translations. It is on our roadmap to introduce localization for content tags. We recommend ...
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Tetiana Gron created an article,
Announcing Type-ahead Filtering in Knowledge
Announced on Rollout starts Rollout ends December 12, 2022 December 12, 2022 December 16, 2022 We are excited to announce type-ahead filtering in Knowledge in the Agent Worksp...
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Tetiana Gron commented,
Hi Maxim Nason, I have submitted the Ukrainian translation for "Related to". You will see the change after our localization team processes the request. Unfortunately, Ukrainian language is not offi...
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Tetiana Gron commented,
Kelsey Davis, I'll add it as a consideration. Thanks!
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Tetiana Gron commented,
Hi Amie Brennan and Kelsey Davis, It is on our radar to add events for Request an article to logs and Explore but I don't have a timeline for this.
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Tetiana Gron created an article,
Announcing content tags for articles and posts
Announced on Rollout starts Rollout ends October 26, 2022 October 26, 2022 November 9, 2022 We’re excited to announce content tags on the articles and posts. Content tags help...
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Tetiana Gron commented,
Hi Diego, Knowledge search is based on the last ticket requestor reply and the ticket subject.
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Tetiana Gron created an article,
Announcing Request an Article in Knowledge
Announced on Rollout starts Rollout ends September 29, 2022 September 29, 2022 October 3, 2022 We are excited to announce that you can now submit an article request from the k...