Will Poon
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Total activity108
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Last activity
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Activity overview
Latest activity by Will Poon-
Will Poon commented,
Hi Sara, Thanks for your comment, we have no immediate plans for this feature, however I've added your feedback to our backlog for future consideration. Thanks, Will
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Will Poon commented,
Hi Sean, in relation to your comment on not being able to open PDF files, can you try again and let us know the outcome, we cannot reproduce this issue on our end. Thanks, Will
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Will Poon commented,
Hi Naresh, we're working on update our mobile apps at present and side conversations is something we will be working on afterwards. We don't have any definitive dates just yet but when we do, we'll...
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Will Poon commented,
Hi Branca, Thank you for your feedback, I've replied to your query here in this community post. Thanks, Will
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Will Poon commented,
Hi Branca, Thank you for your feedback. Right now in the mobile apps, you can view the organization(s) that a user is associated to by tapping on their avatar and viewing their profile information...
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Will Poon commented,
Hi Ahmed, Moving your post to the SDK's section as the team there will be able to assist you further. Thanks! Will
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Will Poon commented,
Official comment Hi folks, Will from the Mobile Apps product team here. We're happy to inform you that we are working on adding support for Messaging and Social Messaging channels in the Support Mobile app. It wi...
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Will Poon commented,
Hi Banki, I've moved this post to the Zendesk SDKs topic. The SDK team there will be happy to assist you further. Thanks and have a great day, Will
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Will Poon commented,
Hi Sean, Many thanks for submitting your feedback. We're working on adding better attachment support, including PDF's in the new experience, this should be available within the next few weeks. As...
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Will Poon created a post,
How and when do you use the Support Mobile App?
Hey folks, I'm from the Mobile Product team here in Zendesk and wanted to get some insights from you as to how and when you use the Support mobile app? I know for some of our users, they are cons...