jihoon lee
Come and play at ASK.ahnlab.com
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Recent activity by jihoon lee-
How to display ticket fields in multiple columns
AnsweredI think the width occupied by the ticket field in the ticket form is very wide. The width of the ticket field always occupies 100% of the width of the ticket form. I'm just looking for someone who...
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I want to know how to change the position of a checkbox
AnsweredI like to use checkboxes in guide theme. However, the current checkbox is displayed to end users as shown below left in the guide. This looks very strange. It's like someone will say to me, "Did yo...
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A phobia about breaking images in article.
As some of you may know, article attachments are affected by the article's "visible to". Even if someone knows the permalink of an attachment or image attached to an article, they cannot view or do...
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개인정보 가명화(비식별화)의 필요성
한국에서는 올해 데이터 3법이 발효되었습니다. https://www.korea.kr/special/policyCurationView.do?newsId=148867915 이에 따라 개인정보 가명화와 비식별화가 앞으로는 대두가 될 것입니다. zendesk의 티켓 화면에서 기본적으로 표시되는 이름과 이메일 주소부터 비식별화가 필요합니다. 마스킹의 예시...
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Article deletion log disappears...
When an article is archived, a log is left in " Guide > Article Management > History". But when I delete an article, no log is left.Even if I archive and delete an article, the archive log that was...
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드디어 한국어 커뮤니티가 생겼군요.
고맙습니다. 반갑습니다.
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We need a divider line between ticket comments.
Before we applied the agent workspace, there were dividing lines between messages. However, after applying it, there is no dividing line, making it difficult to visually identify the boundaries of ...