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Yannick Laurent
Joined May 06, 2021
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Last activity Oct 28, 2021
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Latest activity by Yannick Laurent
Yannick Laurent commented,
Hi @Jake Holman,
We use these 3 workaround rules for each customer who need this CC behaviour : Trigger + email_Target (first email sent to added CCs) + URL_Target (to *replace* CCs, and not add CCs because it's not API implemented, which may add another level of complexity).
So we already use long trigger/target list, and we manage them using naming convention.
This feature would simplify by 3 (and even more), the current micro-management.
View comment · Posted Oct 26, 2015 · Yannick Laurent
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Yannick Laurent commented,
Hi Zendesk team,
some news about this "planned" feature ?
Regards,
Yannick
View comment · Posted Aug 18, 2014 · Yannick Laurent
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