
Yannick Laurent
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Last activity
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Activity overview
Latest activity by Yannick Laurent-
Yannick Laurent commented,
Hi @Jake Holman, We use these 3 workaround rules for each customer who need this CC behaviour : Trigger + email_Target (first email sent to added CCs) + URL_Target (to *replace* CCs, and not add CC...
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Yannick Laurent commented,
Hi Zendesk team, some news about this "planned" feature ? Regards, Yannick