Josh
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Total activity279
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes43
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Activity overview
Latest activity by Josh-
Josh created a post,
"Head to your in product widget"
It's really annoying when I get these messages. Rather than having the ability to reply to the email, it's simply a junk email saying now you have to go turn on your computer and log into zendesk, ...
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Josh commented,
We don't use (or like) the agent workspace. Is there a way to achieve this with Zendesk Talk? If someone is away that it sets their Talk status to away?
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Josh commented,
It would be nice for some of the "more important" guide features to come to fruition that people are mentioning on the feedback forums
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Josh commented,
Please bring back zendesk on zendesk
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Josh created a post,
Subscribe users to section via API
Please remove the "end user" only requirement when using the API to subscribe a user to a section.
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Josh commented,
We really need templates in guide...
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Josh commented,
Really frustrating it's not working for non-agent workspace customers. We don't like the new interface and can't take advantage of this apparently.
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Josh commented,
Thanks. To me it seems abandoned as far as UI is concerned. Design of Gather hasn't changed much in 10+ years we've been using zendesk. We have looked at other products such as insided.com that I w...
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Josh commented,
Brands really need to be scoped by groups or agents. Meaning only certain groups and/or agents can see specific brands. We have to do some really tricky stuff to make this work currently and it kin...
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Josh commented,
This is a great feature. I am unable to see it though. Also, it would be great to have some examples in the "Zendesk on zendesk" series on how this helps for some examples.