Ryan Boyer
-
Total activity435
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes260
-
Subscriptions96
Comments
Recent activity by Ryan Boyer-
I agree with this post and the original post here: https://support.zendesk.com/hc/en-us/community/posts/4409222585114-Explore-API. In our instance we do a lot of reporting outside of Explore in a d...
-
Are there plans to have reporting regarding content pinning in Explore in the Knowledge Capture events dataset? Currently, I do not see that as an option.
-
Like many other comments, what are the steps to convert a current "classic" dashboard to the new dashboard? Is it a manual process or is there some kind of automation to the new experience?
-
While the update to the default filters is helpful, we need the ability to have agents preset their own individual filters and have that saved in their own workspace. We have segments of agents tha...
-
In our instance, we also need the ability to report on the Followers field in Explore. This data would be useful in reports and for tracking purposes.
-
Is there a way to query or run a report on some of these limits to see how close we are to them? For example, images, is there a way for us to see how many images are currently in our library so we...
-
Like others have mentioned above, we would like the ability to restrict custom statuses to certain groups/forms. In our instance, we serve a wide variety of use cases, and different groups have dif...
-
Thanks, Toby Sterrett. For the EAP, if we sign up is this an on/off switch we can turn on in our account? Also, are we able to just deploy it in one of our lower environments to test before having ...
-
Toby Sterrett, just checking in to see when we will see the tooltip in our context panel to enable this. Thanks!
-
Hi, Toby Sterrett, is there any update on when this feature will be released? Thanks!