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Bill Dorminy

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Activity overview

Latest activity by Bill Dorminy
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    Bill Dorminy commented,

    1. Support
    2. ...
    3. General questions and issues about tickets
    4. How can I view tickets I follow?

    I have to say that it is very disappointing this isn't a lot easier. Every time I become a follower on a ticket, I have to go search for the ticket number. I tried creating this view, but if my nam...

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    • Bill Dorminy
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    • 2 votes
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    Bill Dorminy created a post,

    Trigger to notify requester

    Answered
    1. Community
    2. Zendesk Suite Q&A

    The default trigger "Notify requester and CCs of received request" works for all groups in our organization. However, I want to customize this so that the trigger has a different reply based on the...

    • Bill Dorminy
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    • 2 followers
    • 1 comment
    • 0 votes