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Bill Dorminy

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Latest activity by Bill Dorminy
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    Bill Dorminy commented,

    I have to say that it is very disappointing this isn't a lot easier. Every time I become a follower on a ticket, I have to go search for the ticket number. I tried creating this view, but if my nam...

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    Bill Dorminy created a post,

    Trigger to notify requester

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    The default trigger "Notify requester and CCs of received request" works for all groups in our organization. However, I want to customize this so that the trigger has a different reply based on the...