Feature Request Summary:

When importing people contacts, Zendesk should allow you to associate the newly imported contacts to a company by using the Company's ContactID.

Description/Use Cases:

As stated above, we should be able to associated Person Contacts to Company Contacts during import using the Company ID. Right now you can use Company Name, however, in situations where the company name is the same, this breaks. We deal a lot of franchises and it's common for them to have the same company name in ZD Sell.

Business impact of limitation or missing feature:

We cannot import People Contacts and associate them to businesses.

Other necessary information or resources:

N/A