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Marcos Moncivais

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Latest activity by Marcos Moncivais
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    Marcos Moncivais created a post,

    Evenly assign incoming tickets between 2 agents?

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Hello! We have 2 agents on our team that handle all support tickets. Is there a way where Zendesk can evenly distribute tickets between the 2 regardless of ticket topic?

    • Marcos Moncivais
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