Milton L
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Last activity
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Activity overview
Latest activity by Milton L-
Milton L commented,
One thing that's a little unclear is if the phrase used for intent is purely used for classification only or if it's also recognised by the bot when an end-user searches. e.g. In the example you gi...
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Milton L commented,
Will this impact metrics in the Updates history dataset, as all our queries containing the Tickets Solved metric are displaying as 0 at the moment?
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Milton L commented,
David Registro - to stop the query aggregating all Mondays, you probably want to add a date filter into the mix (e.g. this week / last week) No pretty heatmaps in the below, but for an idea on how ...
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Milton L commented,
Are there any plans to make the Review Status available within the API endpoint?
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Milton L commented,
That's what I was after, thanks Miranda Burford :)
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Milton L commented,
Any word if Security-based restrictions for messaging (signed-in vs. anonymous users) was released? Comparison matrix still says Q4 2021.
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Milton L created a post,
Explore - Skills routing
We've recently tried to create reporting on skills routing in Explore and have come across a few issues, so am curious if anyone's been able to make this work. Our aim is to create a report that ca...
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Milton L commented,
Not sure what's changed, but looks like the DATE_FORMAT function stopped working correctly in the last week. DATE_FORMAT(START_OF_MONTH([Date]),"YYYY-MM-dd") now returns a timestamp whenever day is...
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Milton L commented,
Do you have an example of a similar attribute Hilary? Be interested to see how you've set it up!
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Milton L commented,
We're having similar problems setting this up as the the advice listed here doesn't seem to work for us either. It seems that whatever method is set as primary takes precedent, even if you try and ...