Marc Dufour (Groan)
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Total activity16
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Last activity
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Member since
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Activity overview
Latest activity by Marc Dufour (Groan)-
Marc Dufour (Groan) commented,
As noted above, When users submit a ticket without an org. Example, apple.com If Apple the Company does nto exist with the domain attributed to it, we get "apple.com" the organization. Meanwhile Ap...
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Marc Dufour (Groan) commented,
Thank you for the reply @... I will likely have more questions around this so don't go anywhere :)
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Marc Dufour (Groan) created a post,
Is it possible to use Macros to trigger external events?
As the title says, we want go somehow trigger an event outside of Zendesk using a Macro, or some other automation. We are hoping to set up a system where when we set up this Macro, it then creates...
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Marc Dufour (Groan) created a post,
Search results page cut off at bottom and side-scroll bar appears
For a few weeks this has started appearing. I couldn't find anything by searching When a search result with fewer than a full page is returned, when you mouse over the subject to get the preview th...
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Marc Dufour (Groan) commented,
Worked like a charm. Thanks!
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Marc Dufour (Groan) commented,
Thanks @... I'll give that a watch
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Marc Dufour (Groan) created a post,
How to display % of 2 columns?
AnsweredTrying to wrap my head around this. I'm trying to get this percentage to appear that tells me how much of the total of the two columns are End users like in the red text.. The columns are custom fi...