
Marc Dufour (Groan)
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Total activity15
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Last activity
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Activity overview
Latest activity by Marc Dufour (Groan)-
Marc Dufour (Groan) commented,
As noted above, When users submit a ticket without an org. Example, apple.com If Apple the Company does nto exist with the domain attributed to it, we get "apple.com" the organization. Meanwhile Ap...
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Marc Dufour (Groan) commented,
Thank you for the reply @... I will likely have more questions around this so don't go anywhere :)
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Marc Dufour (Groan) created a post,
Is it possible to use Macros to trigger external events?
As the title says, we want go somehow trigger an event outside of Zendesk using a Macro, or some other automation. We are hoping to set up a system where when we set up this Macro, it then creates...
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Marc Dufour (Groan) commented,
Worked like a charm. Thanks!
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Marc Dufour (Groan) commented,
Thanks @... I'll give that a watch
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Marc Dufour (Groan) created a post,
How to display % of 2 columns?
AnsweredTrying to wrap my head around this. I'm trying to get this percentage to appear that tells me how much of the total of the two columns are End users like in the red text.. The columns are custom fi...