David Bjorgen
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Total activity32
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Last activity
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Activity overview
Latest activity by David Bjorgen-
David Bjorgen commented,
Are custom pages included in search results?
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David Bjorgen commented,
It's a step in the right direction. However, Content Blocks won't be useful until they can: Contain mixed content (images, tables, the ability to add CSS styling such as divs and classes, etc.) Be...
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David Bjorgen commented,
For purposes, Content Blocks won't be useful until they can: Contain mixed content (images, tables, the ability to add CSS styling such as divs and classes, etc.) Be editable using the source edit...
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David Bjorgen commented,
Extremely rare? Our clients have been complaining about it for the past week. In addition, our internal staff is having to complete Captchas to access the administrative back end. How do we turn of...
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David Bjorgen commented,
@..., could you set up a user segment specifically for students, as well as a user segment for non-students? Then you can define your article visibility by either user segment. If a user segment is...
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David Bjorgen commented,
@... Yes, I understand that is the default behavior. But in the instance one of our authors neglects to unlink the Content Block, then any changes could jeopardize the original Content Block or oth...
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David Bjorgen commented,
@... Glad to hear that Zendesk is working towards solutions in these areas. To clarify what I am referring to when it comes to global/non-global, let me give you a use case: We've customized our th...
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David Bjorgen commented,
Here's what it might look like to view a content block within an article source code view.
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David Bjorgen created a post,
Content Blocks: The Good, The Bad, and our Wishlist
After testing out Content Blocks in our organization, we've determined that the feature has future potential but provides us with limited usefulness. I've compiled a list of likes, dislikes, and so...
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David Bjorgen created a post,
Advanced TinyMCE Editor
It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if it could be configurable by admins and developers, that would be even better...