Kfir Luzon

I would like to have this feature as well.

My customers are our Customer Success Managers and they cannot send CSAT because they are light agents.

Hi McCabe

Thanks for the quick reply.

It actually sounds interesting though I have one issue with that, I will not be able to have specific fields for Sub-Organizations as they are not organizations but only a field in the organization.

As for future statistics, I would like to be able in the future to know how many tickets were opened for each construction site. how can I manage that with a field? 

BTW, did you mean a ticket field or Organizational field? I guess it was organizational?

Thanks so much!

Hi

I would like to divide my end-users to sub-organizations.

My customers are from the construction industry and every customer has more than one construction site.

A construction site is considered an entity for my business model.

Is there a way to have a sub-entity under Organizations? 

If not, is it possible to achieve that with your development tools?

 

Thanks!

Kfir

Hi Brett

I also came across this issue.

My customers are from the construction industry and one customer has multiple construction sites.

I need the ability to divide end-users to construction sites and all those construction sites to one Organization.
Is it possible today? 

If not, is there a workaround?

Thanks

Kfir