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Steve

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Steve

Steve created a post,

Post Feedback - Help Center (Guide)

I'd like to request consideration for a web widget feature, please.

I'd like the ability to open a specific article in the web widget via a link. The ability to open the widget at the exact article would allow us to provide the visitor with a targeted help article without them needing to search for it first.

We use the web widget in an embedded web app and don't have the ability to change the URL to be able to benefit from the contextual search feature.

Any consideration is appreciated. Thanks!

Posted Jan 22, 2021 · Steve

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Steve commented,

CommentHelp with Web Widget

Thanks for that Nicole.

View comment · Posted Jan 22, 2021 · Steve

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Steve commented,

CommentHelp with Web Widget

Hi Brett,

thanks for confirming, I think I reached that conclusion too. What's the best way to submit this as a feature request for future consideration?

Thanks!

View comment · Posted Jan 16, 2021 · Steve

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Steve commented,

CommentHelp with Web Widget

Italo, I too would like to know if it is possible to open a specific article in the web widget directly from a link on a page. The ability to open the widget at the exact article would be very useful to our users.

View comment · Posted Jan 14, 2021 · Steve

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