Dominic
- Easy for your customers to request support or make a purchase - Get rid of ticket backlog - Increase CSAT - Lower ticket resolution - Get rid of repetitive tasks - Report on the fight metrics - Increase team productivity - Simplify processes
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Total activity44
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes5
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Subscriptions19
Activity overview
Latest activity by Dominic-
Dominic commented,
Hi sarah aasland, thank you for following up. It looks good, I've tried a similar approach as a workaround. I am really looking forward for when this will be a bit more accessible like typing ce...
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Dominic commented,
@Agnieszka Czajka many thanks for your reply.
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Dominic created a post,
Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!
Hi peeps, My name is Dominic, I am a Zendesk consultant with 8 years of experience, 2 years Zendesk partner, and I've also worked at Zendesk. I want to share with all of you some of the knowledge I...
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Dominic created a post,
[Sell] Can the MRR in the subscription display in the "Revenue this month" in my dashboard
AnsweredHi everyone, Hope all is well with you and are beside a lake or beach somewhere. Yes, get back to this post, when you're back ;) In Zendesk Sell, I have created a subscription for one of my clients...
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Dominic commented,
Many thanks for the reply Jupete Manitas! I have a further question: Can I create a custom app to do this using the API somehow though? Many thanks, Dominic
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Dominic created a post,
Zendesk Sell - Create lead with a Webbook from Zendesk support
Hi all, I hope you're having a great day today. From Zendesk Sell, can I create lead automatically from Zendesk Support using a Webbook? I know of the integration which agents can use but I would l...
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Dominic commented,
Hi Lee Scanlan, Welcome to the community. You're in safe hands as the community is super nice and there's a lot of documentation to go around. Checkout this video I made about Zendesk Explore: ht...
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Dominic commented,
Hi Lovelies, Any idea if Subscriptions added can appear in "Revenue this month" or somewhere in the deals? I'd like to see how much that adds to all the sales coming into the company. Kindly, Dom...
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Dominic commented,
Hi Phil, Sorry to get back so late on this. I am a Zendesk consultant with 8 years of experience, I've also worked at Zendesk to do optimisations and setups. Because I wanted to give back to the ...
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Dominic commented,
Patrick Rieger, it might be that you're not setting your tickets to Closed, rather leaving them in Solved status? If you do set the automation to close tickets after a certain period of time, even...