Dominic
- Easy for your customers to request support or make a purchase - Get rid of ticket backlog - Increase CSAT - Lower ticket resolution - Get rid of repetitive tasks - Report on the fight metrics - Increase team productivity - Simplify processes
-
Total activity44
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes5
-
Subscriptions19
Posts
Recent activity by Dominic-
Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!
Hi peeps, My name is Dominic, I am a Zendesk consultant with 8 years of experience, 2 years Zendesk partner, and I've also worked at Zendesk. I want to share with all of you some of the knowledge I...
-
[Sell] Can the MRR in the subscription display in the "Revenue this month" in my dashboard
AnsweredHi everyone, Hope all is well with you and are beside a lake or beach somewhere. Yes, get back to this post, when you're back ;) In Zendesk Sell, I have created a subscription for one of my clients...
-
Zendesk Sell - Create lead with a Webbook from Zendesk support
Hi all, I hope you're having a great day today. From Zendesk Sell, can I create lead automatically from Zendesk Support using a Webbook? I know of the integration which agents can use but I would l...
-
Flowbuilder: How do I transfer customer to a human in an easy way?
Hi Community, Much love ❤️ I am aware of how to transfer customers to an agent via the flowbuilder, but it has limitations and the experience is not that great. Are there any clever ways to send cu...
-
Can I apply SLAs to API created tickets?
I want to apply SLA policies to tickets created via the API and I'm not sure how to do that. Is there a workaround I can look into?