Maarten Wildeman
-
Total activity14
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions4
Posts
Recent activity by Maarten Wildeman-
Emails sent are not shown in the ticket when sent by trigger
Hi, When you create a trigger to send an email to the customer that for instance the ticket is closed etc these mails are not shown in the tickets thread. In my opinion all communication with a cus...
-
Show ticket form only for certain customer
AnsweredHi, I want some ticket forms only to be available for certain customers. After they logged in based on their organization or project they would be the only one to see some of the ticket forms creat...
-
Template Ticket forms to be used by agents
AnsweredHi, I want to be able to create templates of tickets (forms) with predefined Subjects and Descriptions that an agent can use from the dashboard while on the phone with a customer.The agent creates ...