
Maggie St.Clair
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Total activity131
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes30
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Subscriptions52
Activity overview
Latest activity by Maggie St.Clair-
Maggie St.Clair commented,
Hi Orsolya Forster, What I am looking for is the user organization that is in Support. For example, if this customer participates in the forums, I would like to see their org 'Test Oil Co' in Explo...
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Maggie St.Clair created a post,
Org data in Community stats in Explore
Thank you for adding the community info to Explore. I just created a dashboard to get my stats each month that I need to report on. As someone that is not technical, it is great that I can get the ...
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Maggie St.Clair commented,
It would be great if we could show different fields in this app by brand or better yet by agent. We have two fields that are used by all of our brands but then the majority of the fields are brand ...
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Maggie St.Clair commented,
We have done it both ways that Kasper Sorensen suggests. Originally we did it all in one brand with the different visible settings. But after a few articles were incorrectly labeled and made visibl...
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Maggie St.Clair created a post,
Latest Posts Not Loading
We have customized our Zendesk community to have a tab showing the latest posts. Earlier this week I went into this screen and noticed that it was not loading properly. We have been through the c...
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Maggie St.Clair commented,
Yes please! Seeing who has voted on an article in Guide or a post in Gather is so important to us. And as a non-technical person it stinks that I need to get someone to pull this data out using the...
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Maggie St.Clair commented,
Yes! Anywhere in the system where you can do inclusion logic it would be helpful to have exclusion logic. User segments is definitely an area where this is needed.
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Maggie St.Clair commented,
Here is a link to the article I found. It actually exports to PDF but you could obviously print from there. https://support.zendesk.com/hc/en-us/community/posts/4409515201562-How-to-export-knowled...
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Maggie St.Clair commented,
Yes, we need to be able to do this too. Our Help Center is locked down and we have an occasional need to provide a KB article to someone that does not have access (and we don't want to have access)...
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Maggie St.Clair created a post,
Show if user is suspended in user list
AnsweredHi Zendesk Community, I am hoping that someone with some technical ability can help me with something. We do regular audits with our customers in regards to what users should be active in Zendesk ...