Maggie St.Clair

Total activity

136
Last activity

December 07, 2023 17:27
Member since

April 15, 2021 14:24
Following

0 users
Followed by

1 user
Votes

30
Subscriptions

54

Activity overview

Latest activity by Maggie St.Clair

Maggie St.Clair commented, November 09, 2023 16:32
I’m interested! Would love to attend Relate in person again!
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- Maggie St.Clair
- Created November 09, 2023 16:32
- 0 votes
Maggie St.Clair commented, October 13, 2023 16:38
Thanks, Michele! I will try that.
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- Maggie St.Clair
- Created October 13, 2023 16:38
- 0 votes
Maggie St.Clair created a post, October 11, 2023 14:15
Block user from community but not support tickets
Answered
1. Community
2. Zendesk Suite Q&A
We have a customer that we would like to block from posting in our community forums, but we still need her to be able to enter support tickets as needed. She is paying her support contract with us ...
- Maggie St.Clair
- Created October 11, 2023 14:15
- 3 followers
- 3 comments
- 0 votes
Maggie St.Clair commented, May 31, 2022 13:47
Hi Orsolya Forster, What I am looking for is the user organization that is in Support. For example, if this customer participates in the forums, I would like to see their org 'Test Oil Co' in Explo...
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- Maggie St.Clair
- Created May 31, 2022 13:47
- 0 votes
Maggie St.Clair created a post, May 27, 2022 15:32
Org data in Community stats in Explore
1. Community
2. Feedback - Reporting and analytics (Explore)
Thank you for adding the community info to Explore. I just created a dashboard to get my stats each month that I need to report on. As someone that is not technical, it is great that I can get the ...
- Maggie St.Clair
- Created May 27, 2022 15:32
- 3 followers
- 4 comments
- 1 vote
Maggie St.Clair commented, May 23, 2022 12:40
It would be great if we could show different fields in this app by brand or better yet by agent. We have two fields that are used by all of our brands but then the majority of the fields are brand ...
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- Maggie St.Clair
- Created May 23, 2022 12:40
- 0 votes
Maggie St.Clair commented, February 28, 2022 13:23
We have done it both ways that Kasper Sorensen suggests. Originally we did it all in one brand with the different visible settings. But after a few articles were incorrectly labeled and made visibl...
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- Maggie St.Clair
- Created February 28, 2022 13:23
- 1 vote
Maggie St.Clair created a post, February 22, 2022 15:06
Latest Posts Not Loading
1. Community
2. Zendesk Suite Q&A
We have customized our Zendesk community to have a tab showing the latest posts. Earlier this week I went into this screen and noticed that it was not loading properly. We have been through the c...
- Maggie St.Clair
- Created February 22, 2022 15:06
- 2 followers
- 1 comment
- 0 votes
Maggie St.Clair commented, February 04, 2022 14:32
Yes please! Seeing who has voted on an article in Guide or a post in Gather is so important to us. And as a non-technical person it stinks that I need to get someone to pull this data out using the...
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- Maggie St.Clair
- Created February 04, 2022 14:32
- 1 vote
Maggie St.Clair commented, February 01, 2022 21:38
Yes! Anywhere in the system where you can do inclusion logic it would be helpful to have exclusion logic. User segments is definitely an area where this is needed.
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- Maggie St.Clair
- Created February 01, 2022 21:38
- 3 votes