Will Yolen
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Total activity133
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Last activity
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Recent activity by Will Yolen-
Hi Anne, Thank you so much for sending this resource. I see that there was an EAP and now its closed but I dont see any follow up since then. Do you know when I can expect this feature to be avai...
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+1 On this request! We also would love the ability to create custom statuses for reporting purposes. Please let us know if there has been any update since last update was over a year ago.
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+1 to J Bell and Nick -- Is there any way or option to create custom statuses in Zendesk Talk?
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I would also like this feature implemented asap
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I wholeheartedly agree with the other customers who have posted here. The lack of a "back button" or "back to main menu button" is a huge miss and needs to be addresses asap. As mentioned before: -...
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We want to update our Chat Widget to Messaging, but the limitation that does not allow a direct link to the live chat window is a huge setback. Is there any possibility of including this feature in...
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Hi, Adding in my thoughts--it is extremely detrimental to not have shortcuts available to the agent in the agent workspace. The agent workspace is designed to increase the agent's efficiency and ov...
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+1 This needs to be made into a feature at the Admin level
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Hey Toby Sterrett just checking in--Any idea when we can expect this feature to be released yet? Thank you!
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Toby Sterrett Any update on this? Thank you for your help!