Michael Hoyte
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Total activity17
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes5
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Activity overview
Latest activity by Michael Hoyte-
Michael Hoyte commented,
Adding my name to this also, should have been implemented when followers were introduced, I mean why wouldn't it?
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Michael Hoyte commented,
Does seem strange though that we have never seen this until a couple of weeks ago but since then have seen it about 4 times. Have there been any more instances of this being reported in the last fe...
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Michael Hoyte commented,
Hi JJ, Thanks again. One of the test cases I have done does have the link in as you say is incorrect but is showing on the ticket so I'll check it again in a few days. Bit of a weird one but we are...
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Michael Hoyte commented,
Hi JJ, thanks for this explanation. Seems to be a bit intermittent though and i can't reproduce it myself, I've tried copy-pasting from internal and external sites, from emails and they all show ju...
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Michael Hoyte created a post,
Embedded images from emails not showing in ticket
AnsweredHi, we have recently noticed that some images a user might embed in an email are not showing in the ticket, for these if you go to "View original email" in HTML view there is an image place holder ...
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Michael Hoyte commented,
This is also a problem for us, I have setup the macro which works but it is wasting agents time having to run the macro in Zendesk, copy the code, delete the code in Zendesk then paste it into the ...