Fallon Albrecht
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Total activity18
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Last activity
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Activity overview
Latest activity by Fallon Albrecht-
Fallon Albrecht commented,
Thank you Gabriel!
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Fallon Albrecht commented,
Dear Gabriel, Thank you for your reply. In that article you sent it says the following: Limitations for ticket redaction Ticket redaction includes the following limitations: Redaction for messa...
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Fallon Albrecht commented,
I have the same question as Bilal, we need to redact attachments that we have in tickets 2017-2019 can that also be done with the agent work space?
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Fallon Albrecht commented,
Thank you @..., I want to see them from all the end users in on go.
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Fallon Albrecht created a post,
I want to know when it was the last time an end user contacted us via Zendesk
AnsweredHi All, As the title says, I would like to know when it was the last time an end-user contacted us through Zendesk. Do you know how I am able to achieve this? Thank you! Fallon
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Fallon Albrecht commented,
+1