Fallon Albrecht

1. Support
2. ...
3. Attachments and CCs
4. How can I remove attachments from tickets?

Thank you Gabriel!  

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• Fallon Albrecht
• Created December 29, 2022 11:54
• 0 votes

1. Support
2. ...
3. Attachments and CCs
4. How can I remove attachments from tickets?

Dear Gabriel, Thank you for your reply.  In that article you sent it says the following:  Limitations for ticket redaction Ticket redaction includes the following limitations: Redaction for messa...

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• Fallon Albrecht
• Created December 28, 2022 09:37
• 0 votes

1. Support
2. ...
3. Attachments and CCs
4. How can I remove attachments from tickets?

I have the same question as Bilal, we need to redact attachments that we have in tickets 2017-2019 can that also be done with the agent work space?   

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• Fallon Albrecht
• Created December 27, 2022 15:21
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. I want to know when it was the last time an end user contacted us via Zendesk

Thank you @..., I want to see them from all the end users in on go.   

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• Fallon Albrecht
• Created March 25, 2021 08:46
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

+1

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• Fallon Albrecht
• Created July 13, 2020 09:58
• 1 vote