Amy Gracer
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Total activity84
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Last activity
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Activity overview
Latest activity by Amy Gracer-
Amy Gracer commented,
Isaac Starobin Hi Isaac, It looks like you don't need to put it within article body. Just create a selector - I called it "fancy" - and then apply that to the ordered lists where you want it to app...
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Amy Gracer commented,
Isaac Starobin I think what is happening is that you are including all OL within article body. So you'd handle that with ol class that says to use your special coding only when you apply that speci...
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Amy Gracer commented,
Will the Search Crawler work on the Submit Request page to deflect support cases?
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Amy Gracer commented,
Is there any easy way to duplicate or share an article across multiple brands? For example, I have FAQs that apply to both my brands. Cross brand search won't work for me (I purposefully keep them ...
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Amy Gracer commented,
William Grote You can add anchors using the <a name = "anchor"> Then when you want to link to it, link to the full URL followed by #anchor. Jeff's example above should work: <a href="https://suppor...
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Amy Gracer commented,
John DiGregorio Do you mean the Reporting tool, Explore? Or is there another feature called "explorer"?
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Amy Gracer commented,
Bruce Michelsen Hi Bruce, I am concerned that I might be running into a similar problem. I am using the connector from Madcap Flare to publish changes to Zendesk Guide. I ran a publish on April 8 a...
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Amy Gracer commented,
Yay! Glad to hear it, Doug :)
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Amy Gracer commented,
Hi Doug, Did you try the tip in this article? https://support.zendesk.com/hc/en-us/community/posts/4409222781850-Hiding-the-Submit-a-Request-button-until-signed-in
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Amy Gracer commented,
I'd like to add social media icons to the email template. I see we can do that if we have Brands enabled. Is it possible with no brands? I tried using the font awesome links: <i class="fab fa-linke...