Amy Gracer
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Total activity101
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes12
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Subscriptions39
Activity overview
Latest activity by Amy Gracer-
Amy Gracer commented,
I'm new to webhooks, and therefore a bit lost by the comments in this conversation when not everything everyone tried worked. Has anyone put together a step by step for automatically cc'ing end use...
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Amy Gracer commented,
Brittany Mandel I have the same problem with my brand text color, but my customers have really taken to the new requests list, so to work around it, I replaced $brand_text_color with #fff in my css...
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Amy Gracer commented,
+1
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Amy Gracer commented,
Is there any way to hide either the CC'd or the Organization tabs?
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Amy Gracer created a post,
Search on Jira "Zendesk Support"
Is there a way to search on the "Zendesk Support" Activity in Jira? developers want to use Jira to search support information directly so they don't have to jump between the two tools. Thanks!
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Amy Gracer commented,
We have been using the Jira integration for a long time, but are just now realizing how robust it is. Our ultimate goal is the same some others have mentioned: to have Support in Zendesk only and D...
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Amy Gracer commented,
Hmmm... If you send me your code, I'll compare it to mine and look for differences. I'm guessing that the problem has to be in the styling somewhere
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Amy Gracer commented,
Alastair Adams This is still working in my help center, but I am using a custom theme, not Copenhagen.
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Amy Gracer commented,
Hannah Lucid You can hide the voting feature on the articles page. Comment out this section {{!-- {{#with article}} <div class="article-votes"> <span class="article-votes-quest...
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Amy Gracer commented,
Isaac Starobin Hi Isaac, It looks like you don't need to put it within article body. Just create a selector - I called it "fancy" - and then apply that to the ordered lists where you want it to app...