Steve Mayer

Hi Andrew,

The result of cutting and pasting is a bit odd. Headings have special formatting but not what they had in Word. Images are not included. Bullet lists change bullets mid-list. A good deal of fixing is required, but perhaps better than starting from scratch.

Cheers

Hi Andrew,

No worries. 

I'd already figured macros were the way to go for content that needs frequent use. For low volume use, that's just a pain.

I understand the intent is to be web-focused, still, this is the sort of quirk that can (has) ruined mornings. 

Thanks for your help!

Regards,

Steve

Hi Andrew,

This reply is expected to be public because it is to an end user. 

Thanks much,

Steve

Hi folks,

I create a ticket in the Zendesk (browser). In Outlook, I paste fully formatted text cut from a Word document. This reply to the ticket is always marked as an internal note. I do not use #note. 

I end up having to recreate the formatting in the web client, which is never as good as the original. Is there a solution to this problem? 

Thanks,

Steve