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Michael Bui

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Activity overview

Latest activity by Michael Bui
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    Michael Bui created a post,

    Agent Workspace Composer Resize Saving

    1. Community
    2. Feedback - Ticketing System (Support)

    We would like to see the Agent Workspace composer window have the ability to save resizing. The composer window in Agent Workspace, when expanded, does not remain the same size when you exit a tick...

    • Michael Bui
    • Created
    • 2 followers
    • 1 comment
    • 3 votes
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    Michael Bui commented,

    1. Apps and integrations
    2. ...
    3. Extending Zendesk
    4. Setting up the Time Tracking app

    The time tracking app used to work on the Zendesk mobile app but not longer appears to be visible in it, nor can your record the time spent. Is time tracking still available for the Zendesk mobile ...

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    • Michael Bui
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    Michael Bui created a post,

    Printing formatting

    Answered
    1. Community
    2. Zendesk Suite Q&A

    When printing a ticket, some tickets print header and body of ticket on 1 page and some tickets print the header on one page and body on a second page. We are unable to understand why some print ov...

    • Michael Bui
    • Created
    • 2 followers
    • 1 comment
    • 0 votes