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Stephen Kairys
Joined Apr 15, 2021
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Last activity Dec 27, 2023
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Latest activity by Stephen Kairys
Stephen Kairys commented,
@Ashley, exactly! Sorta like having an employee list and not being able to sort by Last Name. ;)
View comment · Posted Apr 04, 2023 · Stephen Kairys
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Stephen Kairys commented,
Thank you Diane. We ended up exporting to PDF. It was apx. 120 articles, but worth the effort. Have a good week.
View comment · Posted May 02, 2022 · Stephen Kairys
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Stephen Kairys commented,
Thanks. But don't think it'll work for me. We're not looking to add any third-party apps.
View comment · Posted Apr 14, 2022 · Stephen Kairys
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Stephen Kairys created a post,
Hello,
I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.) Last Edited, I cannot sort by title. Which seems like a major omission in functionality.
Accordingly:
1) How can I do this?
2) If I can't sort the article list by title, is there a workaround/alternative?
Thanks.
Posted Apr 14, 2022 · Stephen Kairys
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Stephen Kairys commented,
Hi, I have a related question.
In the global article list, how can I order it alphabetically by Title. You can sort by Last Edited, but not by Title, which seems odd.
If I can't do this on the article list, is there another way to spit out a list of our articles from A to Z?
Thanks.
View comment · Posted Apr 13, 2022 · Stephen Kairys
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Stephen Kairys commented,
Hello,
We need to export roughly 10 articles for a client who cannot access our Zendesk Guide Knowledge Base. I'm considering two alternatives.
1. I'm able to print to a PDF in Chrome. Does printing each individual article to a PDF seem viable?
2. For the API, how would I install? How much work is involved to export all articles in a brand to a PDF or whatever?
Thanks.
View comment · Posted Apr 05, 2022 · Stephen Kairys
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Stephen Kairys commented,
Thank you for the above. But, our priorities have changes in the new year, so for now I've been told to back-burner this. Apologies for taking this much of your time.
View comment · Posted Jan 04, 2022 · Stephen Kairys
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Stephen Kairys commented,
I'll take a look next week. Thank you.
View comment · Posted Dec 28, 2021 · Stephen Kairys
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Stephen Kairys commented,
Rae -
Thank you so much. That screen (at a quick glance) looks familiar per what I recall my manager doing. I'll have to take a deeper look after the holidays. Except to ask - what language is the above code written in?
Happy New Year.
View comment · Posted Dec 27, 2021 · Stephen Kairys
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Stephen Kairys commented,
Hi,
Happy Holidays. :)
Do you have an article explaining how to use CSS (or whatever else) to create an automated ToC? (Table of Contents)? Ideally, the section #s would also prefix any headings in the actual article.
e.g.,
1.2.4 Modifying Vendor
Thanks.
View comment · Posted Dec 27, 2021 · Stephen Kairys
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