Dominic Dixon
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Last activity
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Activity overview
Latest activity by Dominic Dixon-
Dominic Dixon created a post,
Using greater than or less than in IF THEN statements
Hi, I'm trying to use a conditional statement to filter tickets by the value of a numeric custom field. The field reports a file size in bytes and I'm trying to show only tickets where bytes is gre...
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Dominic Dixon commented,
Hi, Thanks for this. Our #Manuscript title ticket custom field is not numeric it's text (sorry should have been more specific). Is it still possible to do this using a text field? It would basicall...
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Dominic Dixon created a post,
Creating calculated metric with ticket custom field
AnsweredHi, I'm trying to recreate some of our Insights metrics which use custom fields but can't figure out how to do so. Does anyone know how to create a formula that does a distinct count of tickets cre...