Dominic Dixon
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Recent activity by Dominic Dixon-
Using greater than or less than in IF THEN statements
Hi, I'm trying to use a conditional statement to filter tickets by the value of a numeric custom field. The field reports a file size in bytes and I'm trying to show only tickets where bytes is gre...
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Creating calculated metric with ticket custom field
AnsweredHi, I'm trying to recreate some of our Insights metrics which use custom fields but can't figure out how to do so. Does anyone know how to create a formula that does a distinct count of tickets cre...