Guillermo
CX Lead and Certified Admin at Respira Internet, a Zendesk-specialised partner for Suite, Sell and Sunshine Conversations
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Recent activity by Guillermo-
Further Filtering Options
Hello, It would be nice to be able to filter in a view in the same manner it is done in the search section. Also, the links that can be retrieved in the search section could be saved in the Zendesk...
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WhatsApp SLAs
PlannedHello, It would be great if SLAs would work for the WhatsApp channel for instances on the Agent Workspace. From our side, when there is a conversation in WhatsApp, we reply to it, and the end user ...
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Deal Creation - Different Stage to the Initial One as a Default
AnsweredHello, A company might have detected that it is more suitable for them to set as the default stage when a deal is created a different one to the initial one (for example, qualification instead of p...
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Tasks - Can they be always created at the same time of the day?
Hello, Is it possible to set a fix time of the day (for example 8am) when Zendesk Sell users create tasks? Since sales reps have a lot of appointments, this feature can help them saving time when c...