Jeans-Sébastien CATIER
Founder and manager of OFFICERS. IT services provider and Advanced Zendesk Partner based in Paris, France. Find out more >> officers.fr
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Recent activity by Jeans-Sébastien CATIER-
Marie Laurenza is that enough for your team to consider it ? Second most upvoted feedback on the Community.
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Does anyone knows if there is a time limit to the tag autofill feature ? It looks like tags that have not been used for a while are not suggested anymore. Is that normal ?
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I still do not understand why there is no data sync between Support and Sell contacts databases. The Salesforce integration with Support is a clear example, developed by Zendesk, of how it should w...
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That's insane that groups cannot be edited or deleted. One typo and you can confuse all your users. Again, that's insane (and, frankly, not acceptable).
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Along with the (missing) ability to define a default dashboard for all/some users, this is a very important need for all kind of clients to pre-set the environment of their team. Therefore having ...
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Hi @...I think you are talking of a custom field in Zendesk Support (where you have a decimal format).I'm talking of a custom field in Zendesk Sell. (where you don't)
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I second that.Having an API endpoint to upload documents attached to Contacts or Deals is a must-have.
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I agree this is a huge limitation, not being able to define default dashboards for users or teams.That would be a great tool for user adoption, as an attractive dashboard requires some thinking and...
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One other use case : filtering deals or persons based on the mother companies (not the companies they are attached to).
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I agree. I'd love a "blacklist" of domains that should not be possible to add to an organization for user mapping.