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洋一 安部's Avatar

洋一 安部

Joined Apr 15, 2021

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Last activity Dec 08, 2022

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ACTIVITY OVERVIEW

Latest activity by 洋一 安部

洋一 安部 commented,

Community comment Feedback - Reporting and analytics (Explore)

Hello, Zendesk team.

Me too. It's also intense mess to us.

We can't measure our performance correctly.

We eager to ZD would add it to the ticket metrics or calcurations.

View comment · Posted Nov 09, 2022 · 洋一 安部

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洋一 安部 created a post,

Post Feedback - Ticketing system (Support)

検索結果一覧で氏名とメールアドレス以外のフィールドが表示されるようにしたい

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English translation added by Zendesk Community Team via Google Translate: 

I want to display fields other than name and email address in the search result list

Posted Jun 29, 2021 · 洋一 安部

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洋一 安部 created a post,

Post Feedback - Ticketing system (Support)

English translation added by Zendesk Community Team via Google Translate: 

 

The search accuracy is extremely low because "desu", "masu", "naru", "do", "not", etc. are hit in the Japanese search of the help center.

Would you please use it as a stop word to exclude from the search target?

 

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ヘルプセンターの日本語検索で「です」「ます」「なる」「する」「ない」などがヒットするため検索精度が極めて低いです。

検索対象から外すストップワードとしていただけないでしょうか。

Posted Apr 14, 2021 · 洋一 安部

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