Liam Kelly

1. Community
2. Feedback - Ticketing System (Support)
3. Trigger Conditions: Sender email address

Chiming in, as this is one of the most basic ways of filtering messages.  The fact this has been a request since 2017 with no action from Zendesk is disappointing as always.

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• Liam Kelly
• Created April 11, 2022 14:10
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Coach agents while on a call

Jenny, You guys need to be up front about the lack of whisper or not mention it in your publication. https://www.zendesk.com/blog/call-listening/This page boldly mentions whisper but does not menti...

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• Liam Kelly
• Created February 24, 2022 21:10
• 3 votes

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

Can I invoice Zendesk for having to manually change my outgoing message on Sunday? This is basic phone system functionality. 

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• Liam Kelly
• Created May 28, 2021 19:37
• 2 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

Still no updates?

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• Liam Kelly
• Created November 20, 2020 13:52
• 0 votes