William Grote
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Total activity161
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Last activity
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Member since
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Following2 users
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Followed by1 user
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Votes33
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Subscriptions53
Activity overview
Latest activity by William Grote-
William Grote commented,
This is not an option, since im trying to edit the Management Permission roles for the User Segments that have Guide permissions - I have a duplicate Management Permission User Segment called Admi...
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William Grote commented,
I am trying to delete Publishers and editors but it says 'in -use' even though no articles are assigned this group - I have an identical group called Documentation Team I wish to use in its place A...
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William Grote commented,
I would also like the ability to grant or restrict guide article visibility to multiple user segments, rather than having to create additional new segments to reflect a combined group
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William Grote commented,
Hi Heather Thanks for the updates, in our integration, it looks like there is a new status on the Jira side called "Fix Applied" I have not set any custom web hooks for any field mapping, just the ...
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William Grote commented,
Cheeny Aban We are using AB with Messaging and would like a way to have a slightly different message response in one of our flows if the chat requester is in North America vs. the UK, since we don'...
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William Grote commented,
Jennifer Rowe How can I set up guide so that I have a small custom management group of agents able to edit and view and create - but not publish and then only 1-2 specific admins allowed to actua...
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William Grote commented,
However in another article, I added an anchor tag, and the anchor appears in the Headings list and there is no Anchors section?
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William Grote commented,
OK, something changed today, now when I am manually adding anchors, and then go to the links, I see a new section called Anchors?
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William Grote commented,
THANK YOU! works just as I had hoped for!
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William Grote commented,
Is there a way to add anchors to longer articles so that a user can jump to that part of the article without making it a clickable link? We are adding in context help tips to our UI and want to all...