Otto Lindqvist

Total activity

22
Last activity

February 08, 2022 05:59
Member since

April 15, 2021 14:29
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0 users
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Votes

5
Subscriptions

6

Activity overview

Latest activity by Otto Lindqvist

Otto Lindqvist commented, February 08, 2022 05:59
Thanks Eugene for the reply. I need to check browser settings then too, that's new information.
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- Otto Lindqvist
- Created February 08, 2022 05:59
- 0 votes
Otto Lindqvist commented, July 21, 2021 07:34
+1 from me too.
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- Otto Lindqvist
- Created July 21, 2021 07:34
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Otto Lindqvist commented, July 14, 2021 07:04
Thanks Daniel, this works great for me!
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- Otto Lindqvist
- Created July 14, 2021 07:04
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Otto Lindqvist commented, June 30, 2021 11:04
Hi, Thanks for the response. I actually tried that already but it didnt work for me. I tried it first with data sorted by ticket ID, it worked good. This is result without filtering: This is re...
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- Otto Lindqvist
- Created June 30, 2021 11:04
- 0 votes
Otto Lindqvist created a post, June 29, 2021 07:27
Calculate median without 0-values
Answered
1. Community
2. Zendesk Suite Q&A
I'm trying to get median calculated and it's always returning me 0 as a result. I found out that I have lots of 0 values in my data and I'd like to filter those out of the median calculation? I can...
- Otto Lindqvist
- Created June 29, 2021 07:27
- 3 followers
- 5 comments
- 0 votes
Otto Lindqvist created a post, April 14, 2021 10:59
Explore time zone on shared dashboards
1. Community
2. Feedback - Reporting and analytics (Explore)
There is no way currently to set up timezone for shared dashboard for users outside of Zendesk and explore is using gmt as a default for them. Is this something that is on Explore roadmap to be fixed?
- Otto Lindqvist
- Created April 14, 2021 10:59
- 2 followers
- 2 comments
- 1 vote
Otto Lindqvist commented, March 16, 2021 05:23
Hi Holly, thanks for the reply. Unfortunately these wont help in this situation. 1. Assistants are not using Zendesk 2. According to cause for suspension article it's not helping because automated ...
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- Otto Lindqvist
- Created March 16, 2021 05:23
- 0 votes
Otto Lindqvist commented, February 23, 2021 06:00
Hi, Sure, our workflow goes usually so that customer service who are using Zendesk handles most of the tasks. But quite often they have to ask some things from purchasing assistans who are not Ze...
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- Otto Lindqvist
- Created February 23, 2021 06:00
- 0 votes
Otto Lindqvist created a post, February 22, 2021 07:35
How to handle automated holiday replies
1. Community
2. Zendesk Suite Q&A
Hello, I was wondering is there any way to handle automated holiday replies from end-users? We are using Zendesk quite much internally also and I'd like to receive holiday replies from our non-zend...
- Otto Lindqvist
- Created February 22, 2021 07:35
- 3 followers
- 4 comments
- 0 votes
Otto Lindqvist commented, January 18, 2021 11:33
I think the problem has always been there, but it's more visible now that Agent workspace turns comment track from bottom to top.
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- Otto Lindqvist
- Created January 18, 2021 11:33
- 0 votes